WESTERN VALLEY RESORTS

room size is small, we felt for family minimum need 2 wash rooms

overall good

During my 4-day family trip to Ooty, I was seeking accommodations that were slightly away from the town center and allowed us all to stay together. Western Valley turned out to be the ideal choice. Nestled in stunning natural surroundings away from the city's hustle and bustle, it offered a tranquil retreat. The rooms were impeccably clean and beautifully decorated. While the food options were limited, the dishes were delicious, and the breakfast spread was excellent. The property provided relaxing activities such as indoor games, badminton, and cycling. The evening bonfire added a delightful charm to the overall experience.I must commend the staff, who were remarkably professional and helpful. On the day of our arrival, our cab broke down about 30 minutes from the resort, leaving us stranded in the dark on a forest road. When I called the reception, a staff member—whose name I believe might have been Devaraju—immediately offered to assist. He arrived within 30 minutes, ensured we reached the hotel safely, expedited the check-in process, and made sure we could rest after an exhausting ordeal. His dedication and kindness were unparalleled, unlike anything I've experienced at any other hotel.I would wholeheartedly recommend this property to everyone and look forward to revisiting in the future.

Nothing at all.

It is a beautiful location, better than the other local spots. Very well built , clean, peaceful . Value for the money spent. Though the food is average apart from a few items.

It is located in a serene location. You won’t feel like coming back

Breakfast spread can be imported. Chef needs to improve food taste.

Quiet and clean, beautiful scenery

The resort was an enchanting place to stay, surrounded by breathtaking natural beauty. Nestled just 20 km from the city, it offers convenient taxi services for pick-ups, drop-offs, and sightseeing. The food was absolutely delightful. We cherished the serene and tranquil atmosphere, making our stay truly peaceful and memorable.

Nothing,..

Mr. Mani and Mr. Rajesh took great care of my family during our 3-day stay at Western Valley Resort. The location of the resort is truly remarkable, with mesmerizing views of hills, tea gardens, sunrises, and sunsets. Situated near Ooty, the resort is conveniently close to all major attractions, making day trips hassle-free. The breakfast was delicious, with a different menu every day. The resort's restaurant also caters to your lunch and dinner needs, offering a decent menu considering the distance from the town or other eateries.While the prices were slightly on the higher end, our overall stay was fantastic. Thank you, Western Valley Resort.

14 km far away from Ooty, but Property location is very beautiful.

No facilities or entertainments for children and No free campfire for guests.

Location is good.

But nothing other than location is worth the money. No amenities. Food was not worth the money. Don't waste your time and money.

The location is too good. It's 14km far from center ooty however that's the best part . The location is too good it's on hilltop with great view. Perfect for relaxation. Food was good.

Should be made a bit senior citizen friendly. The terrain is uneven due to being in hilltop so can be difficult for senior citizen to climb stairs always. The bathroom had slippery tiles , no handles in bathroom. Had requested for heater they provided a hot small air blower . Considering we stayed in big family room it wasn't sufficient.

Location, ambiance, staff, everything about the place had such good vibes, we thoroughly enjoyed our three days stay there.

Didn't liked the food we ordered on a la carte basis, morning breakfast buffet was good though, but other than that the food tasted below average. if you are a person with spicy taste buds then prefer having meals outside.

Ambience on the property and the surroundings

Rate of the food is costly on the quality and the quantity provided. Taste and the items can be improved. Kids high chair is required. Menu items in morning buffet is limited, they can add other varieties as well.

Staff was courteous, food quality good, amazing location. Best for family stay and value for money.

Bad

no steps were taken that make us to write good for this hotel. We were not greeted at our check innStaff were not polite and even the facilities which were mentioned like bonfire and bar be que were not provided

I loved the location of the property. The food was also delicious though there were few options, and the service was good. The staff was welcoming, however, there were no welcome drinks. We reached outside the lunch hours, however, we still managed to get Dal and Rice as we were very hungry.

The only thing I didn't like about the property was the facilities. There was just a TT board, chess board, Indoor archery and a Treadmill. That should be improved. Also, as I mentioned earlier, there should be more food options as the property is isolated, so you cannot order from any outside restaurant.

The location is a bit far from mainland Ooty. A getaway from the hustle bustle of city life . The surrounding beauty is captivating with tea gardens all around the property.

The road leading towards the Resort is murky. Since it was raining the road was slippery and potholes filled with muddy water. The road should be made motorable .

- I like location & it was excellent inside Tea garden - new experence for us !- Room size also very big & comfortable.- Restaurent & food also excellent.- staffs are very nice & specially your Mr.Manager is very nice & i wii give him @100%.

- nothing much only bathroom is little bit small & no bathtub in the bathroom.- need imporvement of room service because i think language problem is there !!

Very good location and well designed road

The approach road is very bad. It is a dirt track and when it rains becomes a risk for the cars...walking is just impossible in the mud.Breakfast menu is very limited and needs to be improved.

Around the resort and the outside view

The room is not spacious and the balcony is not in front side

The resort has a very scenic view with clear cloud movement. Rooms were very large and spacious and had all the basic ameneties. Room service was great along with all the staffs as they are really helpful and co-operative.

The location was distant from the main Ooty town and the a short part of the road leading to the resort is filled with mud and water making it slightly difficult to manaeuvre to reach the location. The breakfast options could have been more although the food quality and taste was up to satisfaction.